Effective Date: May 1, 2024
Teluul and its subsidiaries and affiliates (collectively, “ Teluul,” “ we,” “ us,” or “ our”) respect your privacy. Consistent with our commitment to handling your personal information in an open and transparent manner, this Privacy Policy describes our information handling and privacy practices and your choices with respect to your personal information.
Please carefully review this Privacy Policy to learn more about our information handling and privacy practices. You can also jump to a particular topic by clicking the following links:
Scope
Collection of Personal Information
Use of Personal Information
Disclosures of Personal Information
Your Choices
Information Security
Information Retention
International Transfers of Personal Information
Third-Party Services
Children’s Privacy
Changes to this Privacy Policy
Contact Us
This Privacy Policy describes how we use, disclose, and protect the personal information collected:
through our website, www.teluul.com, and any other website where this Privacy Policy is posted or linked (collectively, the “ Site”) and any services available through the Site;
in connection with our business development and marketing activities; and
through our other offline and business interactions with you.
Collectively, we refer to our online and offline interactions with you as the “ Services.”
In this Privacy Policy, “ personal information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual. Personal information includes information that is defined as “personal data” in applicable data protection and privacy legislation in any relevant jurisdiction.
Please note that this Privacy Policy describes how we handle personal information as a “controller” or “business” (as these terms are defined in applicable data protection and privacy legislation) only.
This Privacy Policy does not apply to the personal information that we receive from or collect on behalf of our customers for processing on their behalf in connection with the delivery of our products and services to them (“ Customer Personal Information”). Our processing of Customer Personal Information is subject to our customer agreements. Additionally, this Privacy Policy does not apply to the personal information that we collect from and about: (i) applicants and candidates for a position with Teluul; or (ii) Teluul employees, contractors, and other personnel.
Individuals in the EEA, Switzerland, and the UK: If you are located in the EEA, Switzerland, or the UK, please review the “Supplemental Notice for Individuals in the EEA, Switzerland, and UK” which includes additional information about our information handling practices and your legal rights.
California Residents: If you are a California resident, please review the “Supplemental Notice for California Residents”, which includes additional information about our information handling practices and your legal rights.
Other U.S. State Residents: Depending on your U.S. state residency, under applicable law, you may have certain rights in relation to your personal information. Please review the “Supplemental Notice for Other U.S. State Residents”, which includes additional information about our information handling practices and the legal rights you may be entitled to exercise.
Depending on your use of the Services and how you otherwise interact with us, we may collect or obtain information from and about you in several ways, including: (1) directly from you; (2) automatically when you visit and interact with the Site; and (3) from third parties. Additional details regarding our collection of your personal information are included below.
When you visit and interact with the Site, we (and our service providers and partners) may use cookies, pixels, and other similar technologies to automatically collect certain information from your browser and/or device.
The specific types of information we (and our service providers and partners) may collect include:
Browser and device information, including the Internet Protocol (IP) address and/or other unique identifier(s) assigned to your device; the location of your device; and other information about your browser, device, and operating system.
Usage information, including information about your interaction(s) with the Site (e.g., the date and time of your visit(s); the area(s) or page(s) that you visit; the amount of time you spend on a page or using the Site; the domain name from which you accessed the Site; and other click-stream or usage information).
We (and our service providers and partners) may also use cookies or other similar technologies to collect information about your behavior on the Site (e.g., how you move and scroll through the Site, your keystrokes, how you interact with webforms, etc.) and the actions that you take upon receipt of an email from us.
We use third-party analytics and tracking tools and services to better understand who is using the Site, how the Site is used, and how to improve the effectiveness of the Site and related content. We may also use the information collected to draw inferences.
We use third-party tools and services to serve interest-based advertisements to you across the internet. These tools may include cookies, pixels, web beacons, and/or other similar technologies that automatically collect, store, and/or transmit certain information about your interaction(s) with the Site and other websites and mobile apps that you interact with and use across devices. Our third-party service providers and partners use the collected information to serve advertisements to you and measure the performance of our advertising campaigns.
You may be able to adjust your device or browser settings to limit certain tracking or to decline cookies. Please refer to your device’s settings or your browser’s “Help” section for more information on how to delete cookies and/or disable your device or browser from receiving cookies or adjust your tracking preferences.
We may obtain your personal information from other sources, including our customers, our service providers, our business partners, and social media platforms.
The information that we receive from other sources may include contact information and internet or other electronic network activity information.
We may use the personal information that we receive from other sources to help us maintain the accuracy of or supplement the information we collect; personalize your experience with the Services; conduct internal business analysis; and fulfill other business or commercial purposes described in this Privacy Policy.
We may combine the personal information that we receive from and about you, including information you provide to us, information we automatically collect through the Site, and information we receive from third-party sources. Where applicable, we will use, disclose, and protect the combined information as described in this Privacy Policy.
We use the personal information we collect for the following purposes:
Providing the Services, including to operate, improve, maintain, support, and provide the Services.
Communicating with you, including to contact you for administrative purposes (e.g., to provide the Services and information that you request or to respond to your questions) or to send you important updates and communications about this Privacy Policy and/or other applicable terms and conditions.
Sending you marketing and promotional communications, including emails about products or services that we think may interest you. Details on how to exercise your choices with respect to marketing and promotional communications from us can be found in the “Your Choices” section below.
Customizing and personalizing the Services, including to tailor the content we may share with you and otherwise personalize your experience with us based on your needs.
Engaging in interest-based advertising, including to serve you interest-based advertising online across the devices you may use. Details on how to exercise your choices with respect to interest-based advertising can be found in the “Your Choices” section below.
Conducting research and analytics, including to analyze usage trends and preferences in order to improve the Services (e.g., how we respond to customer service requests and support needs) and to develop new products, services, and features.
Maintaining security and preventing fraud, including to monitor and maintain the security of our systems and networks and to detect, prevent, investigate, and protect you, our business, and others from fraud, unauthorized transactions, and other unlawful or unsafe activity.
Satisfying our legal obligations, including to comply with applicable law and to respond to lawful requests and communications from law enforcement authorities and other government officials.
Supporting our business operations and business transactions, including to administer our general business and other related functions and to carry out sales or other business transactions.
We will also use your personal information as described to you at the point of information collection or with your consent. Additionally, we will use your personal information as we believe necessary or appropriate to protect our rights, privacy, safety, property, and/or those of others.
We may disclose each of the categories of personal information we collect from and about you with the following categories of recipients:
Our Affiliates and Subsidiaries. We may disclose your personal information to our affiliates and subsidiaries to fulfill the purposes described in this Privacy Policy.
Our Service Providers. We may disclose your personal information to third parties that provide business, professional, or technical support services to us and/or administer activities on our behalf.
Our Analytics Providers. As described in the “Collection of Personal Information” section above, we use third-party analytics and tracking tools and services. In connection with our use of these tools and services, we may disclose your personal information to parties that assist us in performing analytics and help us measure the effectiveness of the Services and our marketing and advertising efforts.
Our Marketing and Advertising Partners. As described in the “Collection of Personal Information” section above, we use third-party tools and services to serve interest-based advertisements. In connection with our use of these tools and services, we may disclose your personal information to our marketing and advertising partners, including social media networks; third-party advertising networks; and other parties that assist us in serving, measuring the performance of, and optimizing our advertising campaigns.
Governmental and Public Authorities. We may disclose your personal information to governmental and public authorities as required by the laws of any jurisdiction in which we operate, including in response to a subpoena, judicial proceeding, court order, investigative demand, or similar request.
Relevant Third Parties in Connection with a Business Transaction. We may disclose or otherwise transfer your personal information to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction as well as in the event of any insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
Other Parties. We may disclose your personal information to other parties as we believe necessary or appropriate either to: (1) comply with applicable law; (2) protect our operations and those of our affiliates and subsidiaries; (3) investigate and prevent against fraud and other illegal activity; (4) protect our rights, privacy, safety, property, and/or those of others; or (5) allow us to pursue available remedies or limit damages that we may sustain.
We may disclose your personal information for other reasons that we will describe at the time of information collection or prior to disclosing your information. Additionally, we will disclose your personal information with your consent or when you direct us to do so.
Please note that we may de-identify, anonymize, or aggregate personal information and disclose such information to third parties for various purposes as permitted by law.
We respect your privacy and provide you with the ability to make certain choices about how we use your personal information, as described below.
Marketing and Promotional Communications: You can opt out of receiving marketing and promotional communications from us at any time by following the instructions included in any marketing or promotional email that you receive from us. Please note that even if you opt out of receiving marketing and promotional communications from us, you will still receive non-marketing or transactional messages from us, including messages about your account and responses to your inquires/requests.
Cookies: As noted above, we (and our third-party service providers and partners) use cookies on the Site for various purposes, including for analytics and advertising purposes. You can customize or change your Cookie Preferences at any time. You may also be able to adjust your device or browser settings to limit certain tracking or to decline cookies. Please refer to your device’s settings or your browser’s “Help” section for more information on how to delete cookies and/or disable your device or browser from receiving cookies or adjust your tracking preferences.
Access and Correct Personal Information: Through your account settings, you may access and, in some cases, edit or delete the information you have provided to us. If you want to request access to and/or correction of the personal information that we maintain relating to you, you can do so by emailing us at privacy@teluul.com.
We implement and maintain reasonable administrative, organizational, and technical security measures designed to protect the personal information under our control.
However, no information transmission or storage system can be 100% secure. As a result, we cannot guarantee the security of your personal information. We have procedures in place to manage security incidents and breaches and will notify you and any applicable regulator where we are legally required to do so.
We will retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to satisfy our legal or reporting requirements, unless a longer retention period is required or allowed under law.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information; the potential risk from unauthorized use or disclosure of the personal information; the purpose(s) for which we use the personal information; whether we can achieve the purpose(s) through other means; and the applicable legal requirements.
If we de-identify information, we will maintain and use the information in de-identified form and not attempt to re-identify the information except as required or permitted by law.
Teluul operates globally and engages service providers located around the world to help us deliver the Services. Accordingly, your personal information may be transferred outside of the country or region in which you reside, including to the United States (where Teluul is headquartered) and other countries where our data centers, affiliates and subsidiaries, service providers, and business partners are located. Where we transfer your personal information internationally, we do so in accordance with applicable law.
By using the Services, you acknowledge that your personal information may be transferred outside of your country of residence. You also understand that your personal information may be stored in the United States and may be subject to lawful requests by the courts or law enforcement authorities in the United States.
If you are situated in the European Economic Area, Switzerland, or the United Kingdom, please note that whenever we transfer your personal information to countries or regions that have not been recognized by the European Commission, the Swiss government, and/or the UK government as providing an adequate level of protection for personal information, we ensure that appropriate and suitable safeguards are in place to protect your information. In particular, we may use government-approved contracts (e.g., Standard Contractual Clauses) that provide appropriate safeguards for personal information that is transferred to countries that have not been recognized as providing an adequate level of protection. For more information about how we lawfully transfer your personal information internationally, please contact us as specified below.
The Site contains links to websites and services provided by third parties, which are not governed by this Privacy Policy. Any personal information you provide to the owner or operator of another website or third-party service is provided directly to the owner or operator and is subject to its privacy policy, even if accessed through the Site. We strongly recommend that you review the privacy policy of each website or service that you access prior to providing any personal information to make sure you understand what information is collected and how such information is used by third parties.
The Services are not intended for or directed to individuals under the age of 18, and we do not knowingly collect personal information from individuals under the age of 18.
We occasionally update this Privacy Policy to reflect changes in our products and services and customer feedback and/or changes in applicable law.
The “Effective Date” at the top of this page indicates when this Privacy Policy was last revised. If we make changes, we will revise the date at the top of this page and, in the case of material changes, we will provide you with additional notice (in accordance with applicable law).
Unless otherwise stated, the current version of this Privacy Policy applies to all personal information under our control. We encourage you to review this Privacy Policy periodically to remain informed about our information handling and privacy practices.
If you have any questions or comments about this Privacy Policy or our information handling and privacy practices, or if you would like to submit a privacy-related request, please email us at privacy@teluul.com.
The EU General Data Protection Regulation (“ GDPR”) and other applicable data protection legislation provides individuals located in the European Economic Area (“ EEA”), Switzerland, and the United Kingdom (“ UK”) with certain rights with respect to their personal information.
Pursuant to applicable legislation, this section provides additional details regarding our processing of personal information relating to individuals located in the EEA, Switzerland, and the UK. This section also describes the legal rights available to individuals in the EEA, Switzerland, and the UK in relation to their personal information and how they can exercise their rights.
Applicable law in certain jurisdictions requires us to set out the “legal basis” on which we rely to collect and use your personal information. Where applicable, the legal bases that we rely on to collect and use your personal information are as follows:
Compliance with a Legal Obligation. We are subject to various legal requirements in the jurisdictions in which we operate, including tax and accounting obligations. Accordingly, we will process your personal information as necessary for us to comply with a legal obligation arising under applicable law.
Consent. We may process your personal information on the basis of the consent that you provide at the point of information collection or disclosure. Where required by law, we will rely on your consent for direct marketing and to collect information from your device via cookies and other similar technologies.
Contractual Necessity. We may process certain personal information where it is either necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. This may include personal information used to provide you with the Services.
Legitimate Interests. We may process your personal information to the extent necessary to carry out our legitimate interests (or those of a third party), provided that such interests do not outweigh your interests or fundamental rights and freedoms. For example, we may process your personal information in reliance on a legitimate interest in managing our relationship with you; conducting and managing our business; providing you with customer support; developing and improving the Services; detecting and preventing fraud and other harmful activities; and monitoring and maintaining the security of our systems and networks.
Under applicable law, you may have certain rights in relation to your personal information, including the right to:
request confirmation as to whether we are processing your personal information, and, if so, to request access to your personal information and details regarding our processing;
request correction or rectification of any inaccurate or incomplete personal information that we hold about you;
request deletion of your personal information (subject to applicable exceptions);
object to our processing of your personal information under certain circumstances;
request that we restrict our processing of your personal information in certain circumstances;
request that we transmit your personal information to a third party (where technically feasible);
withdraw the consent you have provided us to process your personal information (without affecting the lawfulness of any processing carried out before you withdrew your consent); and
lodge a complaint about the way we handle or process your personal information with the appropriate data protection regulator.
If you are interested in exercising any of the above-listed rights, you can do so by emailing us at privacy@teluul.com with the subject line “EEA, Switzerland, and UK Resident Privacy Rights Request.”
In order to protect your privacy and confirm that you are entitled to exercise the abovelisted rights, we may need to request specific information from you to help us confirm your identity. Where applicable, we will use the requested information for verification purposes only.
The California Consumer Privacy Act, as amended by the California Privacy Rights Act and its implementing regulations (collectively, the “ CCPA”) provides California residents with certain rights with respect to their personal information. Pursuant to the CCPA, this section provides details regarding the categories of personal information relating to California residents that we collect, use, and disclose. This section also describes the legal rights available to California residents in relation to their personal information and how they can exercise their rights.
The following chart details which categories of personal information we have collected from and about California residents in the past twelve (12) months, the source(s) of each category of information, the categories of third parties to whom we have disclosed each category of information for a business purpose, and the categories of third parties with whom we have “shared” (as defined in the CCPA) each category of information (where applicable).
Please note that the first column in the chart lists by category the types of information described in the “Collection of Personal Information” section of our Privacy Policy, as required by the CCPA.
|
Category of Personal Information |
Categories of Sources |
Disclosures of Personal Information for a Business Purpose |
Sale or Sharing of Personal Information |
|
Identifiers, including names, postal addresses, email addresses, online identifiers, IP addresses, account names, and other similar identifiers |
Directly from individuals Through automated means Third-party sources |
We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties:
|
We have sold or shared this category of information in the past 12 months with the following categories of third parties:
|
|
Personal information categories listed in the California Customer Records statute, including names, telephone numbers, and employment related information. |
Directly from individuals |
We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties:
|
|
|
Commercial information , including products or services purchased, obtained, or considered. |
Directly from individuals Through automated means |
We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties:
|
We have sold or shared this category of information in the past 12 months with the following categories of third parties:
|
|
Internet or other electronic network activity information , including information about interactions with the Site and advertisements |
Through automated means Third-party sources |
We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties:
|
We have sold or shared this category of information in the past 12 months with the following categories of third parties:
|
|
Geolocation data, such as IP location |
Through automated means |
We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties:
|
We have sold or shared this category of information in the past 12 months with the following categories of third parties:
|
|
Audio, electronic, visual, or similar information , including phone call recordings |
Directly from individuals |
We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties:
|
|
|
Professional or employment related information, including employer names and job roles/titles |
Directly from individuals Third-party sources |
We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties:
|
|
|
Inferences, meaning inferences drawn from any of the information in the above-listed categories of information |
Directly from individuals Third-party sources |
We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties:
|
|
|
Sensitive personal information , including log-in information for accounts in combination with passwords allowing access to the accounts |
Directly from individuals |
We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties:
|
As described in more detail in the “Use of Personal Information” section of our Privacy Policy, we collect personal information to manage the Site, conduct and improve our business and provide you with the Services, and as otherwise necessary or appropriate in connection with the fulfillment of other legitimate business or commercial purposes.
As described in more detail in the “Disclosures of Personal Information” section of our Privacy Policy, we disclose personal information to fulfill the purposes described above. We may also disclose certain categories of personal information to competent governmental and public authorities and other third parties as necessary or appropriate, including when we have a legal or contractual obligation to disclose the information.
As detailed in the chart above, we “sell” and “share” (as such terms are defined in the CCPA), certain categories of personal information to and with third parties and have “sold” and “shared” certain categories of personal information in the past twelve (12) months. Please refer to the chart above for additional details.
We do not have actual knowledge that we “sell” or “share” the personal information of individuals under 16 years of age.
As detailed in the chart above, we collect certain “ sensitive personal information” (as defined in the CCPA). However, we do not use or disclose sensitive personal information for any purpose other than those expressly permitted under the CCPA. These purposes include providing the Services and preventing, detecting, and investigating security incidents.
We will retain your personal information as long as necessary to fulfill the purpose(s) for which it was collected, unless a longer retention period is required or allowed under law. Additional details regarding our information retention practices can be found in the “Information Retention” section of our Privacy Policy.
As a California resident, you have the right to request that we:
Disclose to you the following information covering the twelve (12) months preceding your request:
the categories of personal information we have collected about you and the categories of sources from which we collected such information;
the specific pieces of personal information we have collected about you;
the business or commercial purposes for collecting, selling, or sharing your personal information;
the categories of third parties to whom we disclosed your personal information; and
if we sold, shared, or disclosed your personal information for a business purpose, two separate lists disclosing:
sales and shares, identifying the personal information categories that each category of recipient received; and
disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Delete the personal information that we have collected from you, subject to certain exceptions.
Correct inaccurate personal information that we have collected about you, taking into account the nature of the personal information and the purposes of the processing.
We will not discriminate against you if you decide to exercise your rights under the CCPA.
If you are interested in exercising any of the above-listed rights, you can do so by sending an email to privacy@teluul.com with the subject line “CA Resident Privacy Rights Request.”
You are not required to create an account with Teluul to exercise your rights. However, in order to protect your privacy, we may require the matching of up to three pieces of personal information provided with your request with information we maintain in order to verify that it is you making the request. Where applicable, we will use the requested information for verification purposes only. Please note that we may decline a request where we are unable to verify your identity and confirm that the personal information we maintain relates to you.
You may authorize someone to submit a privacy rights request on your behalf (an “ authorized agent”). An authorized agent will need to demonstrate that you have authorized them to act on your behalf, unless you have provided the agent with power of attorney pursuant to applicable law. Depending on the evidence provided, we may also contact you to verify your identity with us or request confirmation from you that the agent is authorized to submit the request on your behalf.
As detailed in the chart above, we sell and share certain categories of personal information to and with third parties. If you are 16 years of age or older, in addition to the rights described above, you have the right to direct us to not sell or share your personal information at any time. To exercise your opt-out right, you may submit a request to us by:
clicking the “Your Privacy Choices” link located in the footer of the Site and following the instructions; or
sending an email to privacy@teluul.com with the subject line “Do not sell or share my personal information.”
Alternatively, where available, you can use certain preference signals to exercise your sharing opt-out right automatically with all businesses that you interact with online, including Teluul. If you enable a browser-based opt-out preference signal that complies with the CCPA, such as Global Privacy Control (GPC), upon receipt or detection, we will treat the signal as a valid request to opt out of the sharing of personal information linked to that browser and any consumer profile we have associated with that browser. Please note that if you use different browsers or browser profiles, you will have to enable the signal on each one that you use.
An authorized agent may also use the methods described above to submit an opt-out request on your behalf if you provide the agent with signed permission to do so. Please note that we may request from the agent documentation demonstrating that they have your authority to act on your behalf.
Applicable law in Colorado, Connecticut, Utah, and Virginia provides residents with certain rights with respect to their personal information. This section provides additional details regarding our handling of personal information relating to individuals residing in these states. This section also describes the legal rights available to individuals residing in these states in relation to their personal information and how they can exercise their rights.
Depending on the nature of our relationship with you, we may collect a variety of personal information from and about you. The “Collection of Personal Information” section of our Privacy Policy describes in detail the categories of personal information we collect.
As described in the “Use of Personal Information” section of our Privacy Policy, we collect personal information to manage the Site, conduct and improve our business and provide you with the Services, and as otherwise necessary or appropriate in connection with the fulfillment of other legitimate business or commercial purposes.
As described in more detail in the “Disclosures of Personal Information” section of our Privacy Policy, we disclose personal information to fulfill the purposes described above. We will also disclose certain categories of personal information to government and public authorities and other third parties as necessary or appropriate, including when we have a legal or contractual obligation to disclose the information.
As described in the “Use of Personal Information” section of our Privacy Policy, we (and our partners) use cookies and other similar technologies to collect and transfer personal information that is used to display advertisements to you. The use of your personal information to display certain advertisements to you constitutes “ targeted advertising” under applicable law. Details on how you can opt out of our use and disclosure of your personal information for “targeted advertising” purposes can be found below.
If you reside in Colorado, Connecticut, Utah, or Virginia, under applicable law, you may have certain rights in relation to your personal information, including the right to:
• request confirmation as to whether we are processing your personal information and request access to such personal information;
request that we correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing;
request that we delete your personal information, subject to certain exceptions;
request that we provide a copy of your personal information in a portable, and to the extent technically feasible, readily usable format;
opt out of the use and disclosure of your personal information for “targeted advertising” purposes (as defined in applicable law) (where applicable);
opt out of the "sale" (as defined in applicable law) of your personal information (where applicable); and
opt out of “profiling” in furtherance of certain decisions (where applicable).
To exercise the rights listed above, please send an email to privacy@teluul.com with the subject line “U.S. State Privacy Rights Request” and specify in the email which right(s) you wish to exercise.
If you are interested in opting out of the sale of your personal information or our use and disclosure of your personal information for “targeted advertising” purposes, you may also be able to submit a request by clicking the “Your Privacy Choices” link located in the footer of the Site and following the instructions.
Upon receipt of your request, we will endeavor to honor it based on the information that we collect and maintain.
We will not discriminate against you if you decide to exercise your rights under applicable law.
You are not required to create an account with us to exercise your rights. However, in order to protect your privacy, we may require proof of your identity before acting on your request. Where applicable, we will use the requested information for verification purposes only. Please note that we may decline certain requests if we cannot verify your identity and confirm that the personal information we maintain relates to you.
If you reside in Colorado or Connecticut, you may authorize someone to submit an opt out request on your behalf using the submission methods outlined above. Where appropriate, we will request information or documentation to verify your identity as well as the agent's authority to act on your behalf.
If you reside in Colorado, Connecticut, or Virginia, in the event that we do not take action on your request, you also have the right to appeal our decision. To appeal our decision, please send an email to privacy@teluul.com with the subject line “U.S. State Privacy Rights Request Appeal.” If you are unsatisfied with the way that we have handled your appeal, you have the right to complain to your state's Attorney General.
